Trouble Shooting

How to troubleshoot and fix simple issues

Facebook information Isnt Populating The Same Columns Anymore
Sometimes  Facebook messes around and the data gets pushed to the wrong column. The fasted fix: 1.  Back up the data you have and download any data still ...
Fri, May 4, 2018 at 1:43 AM
How do I avoid duplicate contacts when pushing people from Group Funnels into the google sheet?
After you push the data from your Facebook group to your Google Sheet, simply clear the data from the Group Funnels extension by clicking the red CLEAR DAT...
Sun, Mar 4, 2018 at 7:43 PM
I Cant Click On Anything and/or I cant enter my email into GF
The first question to ask, do you have an external monitor attached to your computer? In this case, if you are not able to enter your email into the ...
Sun, May 24, 2020 at 5:12 PM
How and Why to Submit a Support Ticket
WHY would you submit a ticket? Posting in the FB group or sending a message to the team on Facebook might get lost. When a ticket is created, it's on...
Sun, May 24, 2020 at 5:17 PM
How to check the version of GF ext you have
(really easy) Right mouse click on the GF chrome browser ext From the drop down, click on MANAGE EXTENSIONS check Version --  if not current, click on t...
Sat, Mar 7, 2020 at 4:49 PM
Data is populating the wrong columns
How to fix data popping into wrong columns We need to clear things up and re-train GF. Remove both the email from the GF ext and the google sheet from the...
Sat, Mar 7, 2020 at 4:51 PM
Data Is Not Pushing to Google Sheet
- Check to see if your Google/Gmail account is Paused Issue: Your GF chrome ext's  email is green when you click the Save button but  your FB Group...
Mon, Oct 14, 2019 at 12:54 PM